The Common Source. Higher Experience

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To maintain the highest level of quality and service, we adhere to high industry and business standards. To learn more, click on each of the headlines below.

• WBENC

• The WBEA (Women’s Business Enterprise Alliance) is an affiliate of the Women's Business Enterprise National Council (WBENC), and serves as the third-party certifying organization for women-owned business enterprises (WBEs). Headquartered in Houston, the WBEA serves more than 94 counties in Texas with scholarship and mentoring programs, networking activities, and educational opportunities designed to spark growth and new business opportunities for members and their organizations.

• Supplier Diversity

• The Common Source is certified by the WBEA and WBENC as a Woman Owned Business. Not only are corporations interested in conducting business with minority or woman owned business, but their vendors/suppliers are looking to minority/woman owned businesses in order to pass on the second tier diversity spend to their clients.

  The WBEA serves as the third-party certifying organization for women-owned business enterprises. Businesses that are at least 51% owned by a woman and meet specific criteria as outlined by WBENC standards and procedures are eligible for this certification—a designation that is not only recognized, but also required by most major corporations and governmental agencies as a purchasing criteria.

• ISO 9001:2008 Certified

• ISO 9000 is a family of standards for quality management systems. At The Common Source, we have been ISO certified since 2005. International Organization for Standardization (ISO) Certification requires a true level of accountability on our part to quality. For The Common Source, some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include:

  • A set of procedures that cover all key processes in the corporation
  • Monitoring document management processes to ensure they are producing quality product
  • Keeping proper, consistent records
  • Checking outgoing product for defects, with appropriate corrective action where necessary
  • Regularly reviewing individual processes and the quality system itself for effectiveness
  • Facilitating continual improvement

  A company or organization that has been independently audited and certified to be in conformance with ISO 9001 may publicly state that it is "ISO 9001 certified."

  Two types of auditing are required to become certified to the ISO 9001:2008 standard: auditing by an external certification body (external audit) and audits by internal staff trained for this process (internal audits). The aim is a continual process of review and assessment, to verify that the system is working as it's supposed to, find out where it can improve and to correct or prevent problems identified. It is considered healthier for internal auditors to audit outside their usual management line, so as to bring a degree of independence to their judgments.

  The ISO 9001:2008 standard uses the process approach. While auditors perform similar functions, they are expected to go beyond mere auditing for "rote compliance" by focusing on risk, status and importance. This means they are expected to make more judgments on what is effective, rather than merely adhering to what is formally prescribed.

• Six Sigma Standards

• The Common Source implements the Six Sigma philosophy of quality assurance. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process—from manufacturing to transactional, and from product to service. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect.

  Ann Zdansky, President and founder of The Common Source, LP earned her Six Sigma “Black Belt” certification. According to the Six Sigma Academy, Black Belts save companies approximately $230,000 per project.

• HIPAA Compliant

• The U.S. Congress enacted the Health Insurance Portability and Accountability Act (HIPAA) in 1996. The primary purpose of HIPAA is to outline circumstances in which an individual's protected health information may be used or disclosed by covered entities. In April 2007, The Common Source became 100% HIPAA compliant. Every member of The Common Source staff, from receptionist to president, has successfully completed the HIPAA Privacy & Security Training Program, passed the exam and received their HIPAA Certificate of Completion. HIPAA compliance is an important factor for the safety and security of each and every client of The Common Source. In this era of information technology, we are committed to the protection of our clients and their health information.

  The Common Source works with hospitals, medical facilities and doctors’ offices regarding the total conversion of their offices, facilities and practices to electronic format. We are also a major leader in the coding and scanning of medical records for facilities nationwide.

• Source: Texas Legislature

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